AI Customer Support That Never Sleeps

Turn your inbox into an always-on support agent. Relay reads incoming emails, drafts accurate replies from your knowledge base, and auto-sends when you're ready.

Relay AI Customer Support Dashboard

Built with security and transparency at the core

No Credit Card Required

Start your free trial instantly

Enterprise-Grade Security

OAuth & encrypted connections

Permission-Based Access

You decide if we can send on your behalf

Full AI Control

Configure auto-responses by category

How Relay Works

From overwhelming inbox to effortless automation in minutes

01

Connect Your Inbox

Link your Gmail or Outlook account in seconds using secure OAuth. Relay monitors incoming emails and identifies customer support queries that need responses.

02

Add Your Knowledge Base

Upload FAQs, product docs, or paste text directly. Relay learns your business, products, and how you communicate to generate accurate, on-brand responses.

03

AI Drafts Responses

When a customer email arrives, Relay instantly drafts a response using your knowledge base. Every reply sounds like it came from your best support agent.

04

You Approve & Send

Review each draft before it sends, or enable auto-send for routine queries. Complex issues automatically escalate to your team. You stay in control.

05

Email Sent

Once approved, Relay sends the response automatically. Track sent emails, monitor response quality, and see how your AI support is performing in real-time.

06

Analytics & Insights

Monitor your support performance with detailed analytics. Track response times, approval rates, common questions, and optimize your knowledge base for better results.

Connect Your Inbox

Everything You Need to Automate Support

Powerful features designed for growing teams

AI-Powered Draft Generation

Relay reads incoming emails and instantly drafts accurate, contextual responses using your knowledge base and previous conversations.

AI draft generation

Approval workflow with one-click send or edit

Approve & Send
Edit Draft
Request Changes

Upload your knowledge base in seconds

PDFs, docs, FAQs, or paste directly

Smart Escalation

When confidence is low or queries are complex, Relay automatically routes to your human team.

AI Handles
Team Notified
OpenAI
Anthropic
Gmail
Microsoft
Gemini
Stripe

Integrates With Your Stack

Connect Relay to Gmail or Outlook for email, choose from top AI providers like OpenAI, Anthropic, and Google Gemini, and manage billing with Stripe integration.

Gmail & Microsoft Outlook support
Multiple LLM providers (OpenAI, Anthropic, Gemini)
Stripe-powered billing & subscriptions
Get Started

Built for Modern Support Teams

Relay combines the power of modern AI with intuitive workflows designed for real support scenarios.

Upload your FAQs, documentation, and product guides. Relay learns your business and uses this context to generate accurate, on-brand responses every time.

Knowledge Base AI

Simple, Transparent Pricing

Start with a 14-day free trial. No credit card required. Cancel anytime.

Most Popular
Starter
$49 / mo
Perfect for solopreneurs and small businesses getting started

  • 1 mailbox included
  • 1 user included
  • Auto-send available
  • Knowledge base
  • 14-day free trial
Pro
$99 / mo
For growing teams with multiple mailboxes and users

  • 2 mailboxes included
  • 5 users included
  • Auto-send available
  • Knowledge base
  • Priority support
  • 14-day free trial
Ultra
$249 / mo
For large teams with high-volume support needs

  • 5 mailboxes included
  • 10 users included
  • Auto-send available
  • Knowledge base
  • Dedicated support
  • 14-day free trial

Frequently Asked Questions

Everything you need to know about Relay

Ready to Transform Your Support?

Join growing teams using Relay to automate customer support. Start your 14-day free trial today—no credit card required.

14-day free trial
No credit card required
Cancel anytime